Camps 2023 General Info

Camps Office and Address

The Camps Office is located on the third floor of the Harbourfront Centre Main Building, 235 Queens Quay West, and can be accessed using the north elevator. Please check in with security at the north entrance of the building to gain access to the third floor.

Camps Office Hours

When camps are in session, the Camps Office hours are 7:30am–6pm (Monday to Friday, excluding holidays).

Regular Camps Office hours when camp is not in session are 8am–4pm (Monday to Friday, excluding holidays).

Please note: Harbourfront Centre office staff will be available by appointment only until May 1, 2023.

Contact Us

Phone: 416-973-4093

Email: camps@harbourfrontcentre.com 

Harbourfront Centre Camps
235 Queens Quay West
Toronto, ON M5J 2G8
Canada

Session Dates

* Statutory Holiday Monday – 4 Day Camp Week

Daily Schedule

How to Register

If you do not have an existing account with us, you can create a new one through our registration portal. Please do not create multiple profiles for the same household as it can create registration problems later. Once you have chosen the camp and dates, you can proceed to fill in all the forms and complete the payment. If you need any assistance with this process, please contact the Camps Office.

Online 

Our online camps registration system is provided by CampBrain. The registration system is PCI-compliant and available 24 hours a day, seven days a week. Online registrations can be paid by credit card or e-cheque only. 

In-Person 

Cash, cheque and debit payments are accepted in-person only. Please call our Camps Office to arrange payment by these methods. 

Registration Fees

Details of the cost of each camp can be found in the program description, as well as the Camp Schedule. You can choose to pay the camp fee in full or in installments that are processed automatically on the first business day of each month The outstanding balance will automatically be distributed amongst the remaining installment dates.

Installment Dates

• Feb 1, 2023
• March 1, 2023
• April 3, 2023
• May 1, 2023
• June 1, 2023

Each registration in installments will require a deposit of $100.00 regardless of payment plan. The last date for installment is June 1, 2023. We do not pro-rate camp fees.

Cancellation Policy

• No cancellation fee will be charged if you wish to cancel prior to March 31
• From April 1 onwards any cancellation will be subject to $100 cancellation fee per registration (per camp, per camper).
• No camp refunds will be processed once the camp starts.
• Inclement weather and absences are not considered valid reasons for cancellation requests.
• If you wish to cancel, please email the office with the request and reason for cancellation. We do not accept cancellation requests over the phone.
• Cancellation requests for major medical reasons will require a doctor’s note or medical certificate and will be considered individually by the Senior Manager or Registrar. Please note, a common cold is not considered valid for cancellation and refund.

Transfer Policy

• Transfers between camps, or sessions will have no applicable charge prior to March 31, if this is the first change.
• Multiple changes to a household’s registration will result in a $30 charge applicable per registration (per camp, per camper.)
• From April 1 onwards any registration change will result in a $30 charge applicable per registration (per camp, per camper.)
• Transfer requests made less than 10 business days before the start of camp will not be eligible for a refund if moving from a higher fee camp to a lower fee camp.

Age Policy

Harbourfront Centre camps are for children aged 4 to 15. Participant ages are determined based on the start date of the individual camp. No camper under the age of 4 can participate in any program in accordance with the Ontario Early Years Act.

If a camper is +/- four months away from the age of eligibility, they are welcome to register for the program but please keep in mind that the program is designed to fit a specific age range, so your camper’s experience may be impacted by being outside of the camps set age range. A request for age accommodation can be made via email to the Camps Office. Please note that this is subject to the Registrar’s discretion.

Due to the nature of programming, the following types of camps are unable to accommodate campers younger than specified in the program description:

• Sailing Camps
• Canoe and Kayak Camps
• Culinary Camps
• Circus Camps
• Leadership

Please note that the age clause is applicable irrespective of skill level.

Last date to register

Registrations will remain open as long as there are spots available. The latest you can register is 12pm on Fridays for camp sessions starting the following week.

Waitlist

If all spots are taken, you can opt to be on the waitlist for a camp. As soon as a spot opens up, you will be contacted and you will have 24 hours to respond and complete registration and payment. Transfer fees will be waived in this case and you will get a refund or pay the difference depending on the fee of the new camp. If we do not hear from you, the spot moves on to the next person on the list. You will only be contacted should a spot open up.

Financial Assistance

Kids First Program

Harbourfront Centre is a registered charitable organization and financial assistance is available through our Kids First Program. Applications are considered individually and in confidence.

You can download the subsidy application form or call the Camps Office for more information. Incomplete applications will not be considered. It is the responsibility of the applicant to ensure the subsidy application is complete.

Applications for subsidies for our Summer Camps must be received by 4pm (ET) on May 26, 2023.

Please Note: All Kids First applicants must submit a complete application to be considered. Application are processed as they are received. Spaces are limited and based on availability, and available funds.

Parking On-Site

Complimentary 20-minute parking is available on-site during drop-off time (7:15am-9:15am) and pick-up time (3:30pm-6pm) during the camp session.

Guardians may park their vehicles in the parking garage at 235 Queens Quay West, at the bottom of Lower Simcoe Street. Please proceed directly into the underground parking facility (vehicle height restriction 78”) and do not stop in the laneway.

Obtain a ticket from the parking entrance machine. If your stay is less than 20 minutes, your parking is free, and you can take your ticket to insert it at the parking exit machine. If your stay is longer than 20 minutes, you must pay and can take your parking ticket to a payment kiosk in the garage for payment.

Additional paid parking is available at our Rees Street lot located on the northwest corner of Rees Street and Queens Quay West (318 Queens Quay West).

Please note: Vehicles travelling east along Queen’s Quay cannot turn right onto our campus.

Camper Drop-Off and Pick-Up

Camper Drop-Off opens at 8:30am and will remain open until 9:15am. Campers are dropped off at the Marilyn Brewer Community Space located on the first floor at the north end of Harbourfront Centre’s main building. From here, we will ensure that all campers make it to their appropriate camp locations.

At the end of the day campers will be ready for pick-up from the Marilyn Brewer Community Space. Camper Pick-Up will open between 3:30 and 3:45pm, and remain open until 4:30pm. We will begin to sign out campers to parents and guardians as soon as all campers have arrived at their proper end-of-day location. If you wish to pick up your camper earlier, please see the Early Pick-Up procedure in this section.

If you are later than 4:30pm to pick your camper up, they will be moved to the Extended Program location (see below). There will be a $20 charge per day for late pick-ups.

Extended Program

A well-supervised general program is available from 7:30–9:15am and from 3:30–6pm. Extended Program is located in the Lakeside Terrace, located at the south end of Harbourfront Centre’s main building. In the morning and afternoon staff will take campers to and from their camp program. Campers will have the option to participate in a variety of arts and crafts activities, and quiet and active games, during this time. Pre-registration is mandatory. Late pick up after 6pm will be charged $1 per minute. The fees are as below:

• Two Week Camps with a holiday (Sessions 1, 3): $140
• Two Week Camps (Sessions 2, 4): $150
• One Week Camps with a holiday (Sessions 1A, 3B): $65
• One Week Camps (Sessions 1A, 1B, 2A, 2B, 3A, 4A, 4B, 5A): $75

Extended Program cancellation requests must be made in writing via email at least 10 business days before the start date of your child’s camp session and are subject to a $30 cancellation fee. There are no refunds for cancellation less than 10 business days prior to the start of the camp session. We do not pro-rate if Extended Program is added after the start of camp.

Independent Travel

Independent Travel is open to campers aged 10 and older, or campers under 10 if accompanied by a sibling 12 or older. Campers must sign-in between 8:30 and 9:15am. Independent Travel is located in the Lofts, located at the top of the stairs directly across from the security desk at the north end of Harbourfront Centre’s main building. Campers will be released between 3:30 and 3:45pm, as soon as all campers have arrived at their proper end-of-day location. Independent Travel campers are prohibited from leaving their end-of-day location until they are dismissed by the Independent Travel Supervisor. Harbourfront Centre Staff are not responsible for the whereabouts of your camper(s) after 3:45pm. If you would like your camper to leave earlier, please see the Early Pick-Up procedure in this section.

Busing

We offer buses as a transportation option. Please see the Busing section below for more information.

Early Pick-Ups

If you would like to pick your camper up before 3pm, please contact the Camps Office 24 hours in advance via email or call. Leave a voice mail if calling after hours. Please ensure you receive confirmation of request from the Camps Office. Last minute requests may be subject to delay. Last minute requests for early pick-up between 3:15 and 3:30pm cannot be accommodated as campers are in transition for end-of-day procedures. Requests shared with non-office staff may not be communicated so be sure to contact the Camps Office directly. Verbal notice from your camper or another camper’s guardian will not be accepted.

Travel Changes

To make a change in your camper’s travel option, please contact the Camps Office 24 hours in advance via email or call. Leave a voice mail if calling after hours. Please ensure you receive confirmation of request from the Camps Office. Last minute travel changes cannot be accommodated. Be sure to contact the Camps Office directly. Verbal notice from your camper or another camper’s guardian will not be accepted.

Please note: Travel Changes will not be eligible for refunds if it is requested once camp has started.

Late Arrivals

Campers arriving after 9:15am must sign in at our Late Sign-In Desk located at the north end of Harbourfront Centre’s main building. This desk will be open between 9:15am and 9:45am. If your camper is arriving after 9:45am, please sign your camper in at the Camps Office. Our staff will then escort them to their camp.

Please note: if a camper’s arrival is significantly late, they may not be able to effectively rejoin their camp. Instead, your camper can spend the day at a different camp and still have access to our quality programming.

Absences

If your camper is going to be absent, please call or send an email to the Camps Office to notify us of their absence. You may also receive a call from our Camps Office to confirm absences.

Authorized List and Photo ID Policy

Please be sure to include your names on the authorized list as well. Parents and guardians names do not get added to the list by default. Only those on the authorized pick-up list will be allowed to take campers out of camp. Those coming to pick campers up will be asked to show their photo ID. You can update the authorized list through your account or you can do it by contacting the Camps Office.

Busing Fees

Supervised round-trip bus transportation is available for an additional fee per week; registration for this service is on a first-come, first-served basis. Pre-registration is required. Buses to and from camp are not available during session 5A.

• Two Week Camps with a holiday (Session 1, 3): $140 + HST
• Two Week Camps (Sessions 2, 4): $150 + HST
• One Week Camps with a holiday (Sessions 1A, 3B): $65 + HST
• One Week Camps (Sessions 1B, 2A, 2B, 3A, 4A, 4B): $75 + HST

Bus Routes and Times

We provide bus service from 41 stops throughout Toronto. Please note the Bus Number (1-12) when choosing a stop.

Please Note: For daily route updates, call our Busing Hotline at 416-973-1620. Bus times and locations may vary due to unforeseen circumstances (e.g. traffic, construction).

Bus Service Cancellation Policy

Bus service cancellation requests must be made in writing via email at least 10 business days before the start date of your child’s camp session and are subject to a $30 cancellation fee. There are no refunds for busing cancelled within 10 business days prior to the start of the camp session. Harbourfront Centre Camps reserves the right to cancel bus service due to insufficient registrations and/or modify routes, if necessary.

Bus Schedules

Please arrive 5-10 minutes before the scheduled pick-up/drop-off time on your first day to ensure you are accustomed to the schedule and pick-up/drop-off location of your bus. Buses will wait 5 minutes after their scheduled pick-up time before they continue with the route. We will make every effort to stick to our published schedule; however, the first few days of each session often sees delays as campers and parents/guardians become accustomed to our practices. Delays can be unavoidable due to traffic conditions and unforeseen circumstances.

Due to safety concerns, mixed travel (e.g. different morning and afternoon travel methods and stops) is not available. If busing is the method of transportation being used by the camper, then they will have to use that method coming and going to camp for the duration of the week they are attending.

Bus Stops

Bus stops are located at schools throughout Toronto. Wherever possible, bus pick-up and drop-off will be in the established loading zones of the schools. Please do not park or stop in these areas. All school locations should have adequate parking. We recommend that you do a practice run to bus locations prior to the start of camp in order to ensure that you know where the stop is located and where the loading zone and parking area are situated. Please keep the schedule handy for the duration of the summer. Should you have difficulty locating the bus loading zone, please contact the Camps Office for assistance.

Morning drop-off at bus stops

Each bus will have a Bus Marshall, who is responsible for bus attendance, and checking-in each camper entering the bus. As always, safety is our primary concern. If your child misses the bus in the morning, please make arrangements to get to Harbourfront Centre by other means. We ask that you do not ‘chase’ the bus if you have just missed it. You are welcome to attempt to meet the bus at the next stop along its route. Please note: the bus is able to pick up campers only at scheduled stops.

Picking up campers from stops

As per our pick-up policies, children will only be released to persons named on the registration form with an acceptable piece of photo ID (e.g. driver’s license, passport). Campers will not be allowed to leave the bus stop unattended unless selected as part of the bussing form during the registration process. Please be sure this information if indicated correctly on the bus forms. If you arrive late at the bus stop to meet your child don’t panic. Call the Camps Office immediately. We will keep your child on the bus and they will be taken to the last stop on the route with a staff member. We will make every effort to contact you to advise you of this. Campers will not be left unattended.

Bus Seatbelts

Ontario Ministry of Transportation continuously monitors developments in the industry and works with our road safety and industry partners to assess additional safety features on school buses. Due to the unique design of school bus seating, Transport Canada does not require seat belts to be installed on school buses at this time, other than for the driver. Harbourfront Centre Camps complies with all laws and regulations regarding bus safety.

Medical Forms

Medical forms are required to complete your camper’s registration. Medical forms and camper information are treated with strict confidentiality in accordance to Federal and Provincial legislation. This includes the Ontario Health Care Consent Act, Personal Health Information Protection Act 2004 (PHIPA), the Personal Information Protection and Electronic Documents Act (PIPEDA), the Canadian Human Rights Code, the Child and Family Services Act, and the respective Colleges’ regulations, code of ethics, and standards of practice.

The Healthcare team reviews all medical forms prior to the start of each session. Pertinent information will be passed on to the Facilitators and/or Counsellors in order to ensure the utmost care and safety is provided for all campers while in our care. Failure to properly disclose all relevant camper information may result in the removal of a camper from the camp program.

Medication

All medication sent to camp must be labelled in its original packaging and accompanied by a letter addressed to Harbourfront Centre Camps Healthcare Team explaining the administration of the medication. Please give all medication directly to the Camps Office, Bus Marshall, Extended Program Day Supervisor or Camper Drop-Off Supervisor. Please leave any non-essential medication at home.

Immunization

Children attending Harbourfront Centre Camps must have immunization against communicable diseases in line with Ontario’s Immunization of School Pupils Act (ISPA). Campers must be appropriately immunized against designated diseases, unless they have a valid exemption, with proper documentation. All immunization requirements for camp attendance align with Ontario’s publicly funded immunization schedule. If you have a valid exception, please contact the Camps Office.

EpiPens

If your child requires an EpiPen, they must carry it with them at all times. Please note this clearly on your medical form. If your child requires an EpiPen but does not bring one to camp, they will be unable to participate in camp activities and will be sent home.

Food Policy

Please see the Lunch and Meal Plans section.

Injuries at Camp

Each camp has a trained and certified First Aider. All campers, staff and visitors are also supported by a Camps Healthcare team made up of individuals with advanced certifications and experience for guidance in matters of physical and emotional health and well-being. Harbourfront Centre is located in close proximity to Fire Station #334, EMS station 36, the Marine Police Unit, and the Hospital for Sick Children.

Toilet Training

All children attending Harbourfront Centre Camps must be toilet trained. We are not equipped to facilitate the toilet training of campers. Children who are not trained will be asked to leave camp.

Sick Campers

Campers exhibiting signs of illness will be removed from their camp and cared for. We will contact you and ask that you (or someone on the permission to pick-up list) pick up your camper as soon as possible. To better protect the health and safety of Harbourfront Centre Camps participants, please do not send your child to camp if they have or exhibit any symptoms of the following:

• Pink Eye (Conjunctivitis) Strep Throat
• Chicken Pox (Varicella)
• COVID-19
• Fifth Disease
• Hand, Foot and Mouth Disease (HFMD) or any other communicable disease.

If your child is suspected to have any of the above, or has vomited, has a rash or diarrhea you will be asked to pick up your child immediately.

Head Lice

Campers attending Harbourfront Centre Camps must be free from head lice. If camp staff have reason to suspect that a camper may have head lice, the camps healthcare staff will conduct a discrete check. If a camper is found to have lice they will be asked to be picked up and will not be permitted to attend camp until 24 hours after the start of treatment, with a signed note.

If you have any questions or concerns, TeleHealth Ontario is a good resource. Free Access to a Registered Nurse (24 hours a day, 7 days a week). You do not need to provide your health insurance number and all information is confidential. Phone: 1-866-797-0000 TTY: 1-866-797-0007

Please note: If your child has lice and/or nits, they will not be permitted to attend camp until 24 hours after the start of treatment and all lice and nits are removed. The Camps Healthcare team will also check the progress of the treatment prior to the camper rejoining their camp.

Separation Anxiety

We understand this may be your child’s first experience at camp and leaving may be difficult. To ensure your camper is successful at camp, we ask guardians not to linger once their child has been dropped off. Our staff are trained to provide exceptional care of your camper(s) and are trained in how to alleviate separation anxiety.

Inclement Weather

All camps have an indoor space in the event of rain or abnormal climatic conditions (cold, high winds, smog, extreme hot temperatures, etc.). Programs will be modified if a severe thunderstorm watch is Issued by Environment Canada, If lightning is detected within 30km, or high winds (20+kts) are observed.

Hot weather modifications (35°C+) involve additional time in the water for marine camps, suspension of offsite programming, additional breaks and additional water consumption for campers and staff. Camps may also be modified if weather presents a negative experience for our campers. This modification will be made at the discretion of the Senior Manager.

Please dress your child appropriately and make sure they are carrying enough water to stay hydrated. There will be opportunities to refill their water bottles throughout the day. They are also encouraged to wear adequate sunscreen and carry some to re-apply as needed.

Swimming

Harbourfront Centre Camps acknowledges its duty to ensure that children have a safe and enjoyable swim or water play experience while at camp. All campers who engage in swimming activities will have their swimming ability identified to ensure we are able to offer the safest camp experience possible.

What to wear to camp

Washable and inexpensive is in! Please dress your child in comfortable clothing suitable to the weather forecast for the day. Please remember that we are located on the water and temperatures are often several degrees cooler than the forecast highs for the city. Care is always taken in all activities; however, spills sometimes occur so please do not send campers dressed in their best. We strongly recommend wide brimmed hats and sunscreen be sent for added sun protection.

Packing List

• Lunch
• 2 snacks
• Reusable water bottle
• Close-toed shoes
• Hat
• Sunscreen
• Smock (art camps)
• Change of clothes (younger campers, water programs)
• Recyclables
• No items of value!

Please see more packing information in the Additional Information for Marine Camps section.

Label Everything!

Please label everything coming to camp with your child with their first and last names. Items with only initials or first names are impossible to sort. We also recommend that campers assist in packing their bags at home so they are aware of what belongs to them when they come to camp. If, for security reasons, you are uncomfortable labelling your camper’s clothing with their first and last names, please label them with your name so we can use it to match a found item to your camper.

Electronics Policy

Technology can be essential to one’s education and social development but sometimes devices can also hinder campers from fully participating in the community that is built at camp. Therefore, we would like to encourage our camp families to have a conversation with their campers about un-plugging themselves while at camp and engaging in camp activities with other campers throughout the day. We would also encourage keeping these (often expensive) devices at home to avoid being damaged, lost and/or stolen, as we are unable to take responsibility for these items. However, should our campers have such devices out at camp, we will be asking them to put them away.

Lost and Found

If your camper has lost any items, please call the Camps Office. The Camps Office will return labelled items if the camper is still attending camp, if not we will contact you to notify you that we have your item. Lost and Found items cannot be mailed. Any items found at camp will be stored in our Lost and Found until the end of the session, at which point, if unclaimed, they will be given to charity. We are not responsible for any lost, stolen or missing items. We make every effort to secure and find items but, due to the public nature of our facilities, we strongly recommend that you do not send money, electronic games, personal listening devices (i.e., iPads) or any possessions of value to camp with your camper.

Open House

Several of our camps offer Open House performances, exhibitions or a show and tell (depending on the camp program) on the final day (or second to last day) of their sessions. Please refer to the parent newsletter from the camps office for specific dates and times. This letter will be emailed the week before your camper arrives at camp.

If your camper’s camp is offering an Open House, you have the option of signing your camper out early when the Open House is over. Sign-out will be done by the Facilitators at each Open House location. Standard sign-out procedures are in effect: campers will only be released to designated individuals with prior authorization. Please have Photo ID ready when signing your camper out. If your camper chooses to stay after their Open House; programming and end-of-day procedures will continue for the duration of the afternoon.

Splash Pad

If the camp you have chosen indicates that it has a splash pad day and your camper cannot or does not wish to participate, please note that alternative activities are always provided. Please let the Camps Office know in advance if your camper does not wish to swim. If your camper is going to the splash pad, please provide a bathing suit, towel and shoes that can get wet for your camper on the days indicated in the parent newsletters. Many campers also bring an extra t-shirt to wear in the water for added sun protection. Campers will be bussed with staff to a nearby splash pad. Splash pad days are indicated in the program descriptions (weather permitting) and in the parent newsletter, so you can plan ahead. Please see Canoe/Kayak and Sailing Appendices for information about swimming while at these camps.

Field Trips

A selection of our camps will travel off site for a field trip. Field trip days are indicated in the program descriptions (weather permitting) and in the parent newsletter, so you can plan ahead. We adhere to staff ratio of 1:8 minimum when off site.

At Harbourfront Centre Camps new experiences, learning opportunities and a safe space are important to develop critical life skills. As such, we expect all Harbourfront Centre Camps community members to demonstrate fair play, co-operation, and respect for others.

Under the Ontario Human Rights Code, every person has a right to equal treatment with respect to services, goods and facilities, without discrimination because of race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, gender identity, gender expression, sexual orientation, age, marital status, family status, record of offences, receipt of public assistance or disability.

With this commitment, the following Code of Conduct is expected of all Harbourfront Centre Camps community members (campers, staff, volunteers, guardians, visitors, etc.) at all times. All members of the Harbourfront Centre Camps community shall:

Respect yourself.

Members are expected, in accordance with their age, to take appropriate care of themselves (follow Health and Safety policies and procedures, practice self-care and self- advocacy, and participate to the fullness of their capabilities and comfort levels).

Respect the community.

Harbourfront Centre has a 10-acre site, nestled along the beautiful shoreline of Lake Ontario. All community members shall treat Harbourfront Centre property, Lake Ontario and the property of others with care. All members will work together and contribute to the well-being (physical, emotional, mental, environmental, social, etc.) of others to create a positive camp community.

Respect others.

Equity, Diversity and Inclusion are promoted through a positive display of respect of all persons in speech, action and behaviour, absent of violence, harassment, racism, intimidation, and discrimination of any kind.

Failure to comply with the Code of Conduct may result in removal from Harbourfront Centre Camps. Should an incident arise, the camp staff reserve the right to take appropriate corrective action.

Harbourfront Centre Camps recognizes that inappropriate and unacceptable behavior towards another member of the community requires a serious response, as detailed in the Harbourfront Centre Camps Behaviour Policy.

All members of Harbourfront Centre Camps are expected to treat other members with respect. Guardians, visitors, family members, and individuals dropping off/picking up campers who do not follow this Code of Conduct will be asked to leave campus and will not be allowed to return for the remainder of the camps season.

Harbourfront Centre Camps Behaviour Policy

Minor Incidents

In the case of minor incidents the camper will be addressed at the time of the incident by their Counsellor/Instructor and/or Facilitator/Head Instructor.

Moderate Incidents

In the case of moderate incidents, like repeatedly refusing to cooperate with camp staff or other campers, or deliberately disruptive behaviour, the camper may be removed from the group and they will discuss the incident with a member of the senior staff team. A parent/guardian will be contacted and informed of the incident. Senior staff may recommend creating a Camper Behaviour Plan with the parent/guardian(s) in order to help better integrate a camper into the camp community and manage their behavior.

Serious Incidents

In the case of serious incidents, like inappropriate physical behaviour, possession of alcohol and/or illegal drugs, being under the influence of alcohol and/or illegal drugs, vandalism or theft of property, verbal/physical abuse, bullying/harassment, racism, discrimination or jeopardizing the safety and well-being of other campers, the camper will discuss their behaviour with a supervisor and/or Assistant Manager/Senior Manager. A parent/guardian will be contacted and informed of the incident immediately. The camper may be placed on a Camper Behaviour Plan or suspended depending on the severity of the incident.

Suspension

Campers may be suspended for a period of time ranging from one camp day to the duration of the entire camp season. Campers are not permitted to take part in camp activities or events while on suspension. Suspensions are determined by the Senior Manager and/or Assistant Manager. Depending on the severity and/or occurrence(s) of an incident, the camper may be temporarily or permanently suspended from the program without refund.

Required

• Refillable water bottle
• Sunscreen with a minimum SPF of 30 or above
• Brimmed hat (baseball cap, bucket hat, Panama hat, etc.)
• Sunglasses with UVA & UVB protection
• Soft-soled water shoes (Closed toe shoes are best, but sandals are also acceptable.)
• Spare set of dry clothes
• A waterproof jacket/rain jacket (even on sunny days)
• A bathing suit and towel
• Lunch and snacks (if on meal plan, we still recommend you send snacks on the first day to ensure camper satiety)

Optional

• Extra bag for wet clothes
• Floating eyeglass strap (most sunglasses and glasses sink without one)
• Transport Canada-approved lifejacket/PFD. We provide each camper with one but if your child would like to bring their own they are welcome to do so
• Waterproof case for electronics
• Campers take all their belongings onto the boat with them

Not recommended at camp

• Money (unless necessary for after camp)
• Electronics and other valuables
• Heavy cotton fabrics (they do not dry fast and can lead to camper discomfort in hot temperatures)
• Flip flops (not safe for running and do not provide adequate foot protection)
• Glass containers (for water and food)
• Jewelry

Frequently asked questions about Canoe and Kayak Camps

What happens when it rains or there is strong wind?

Camp runs rain or shine. On rainy days, we will plan on being on the water provided that wind and weather conditions are safe. In the occurrence of thunder/lightning and/or other severe weather, the day will be conducted indoors or in sheltered outdoor areas. Please make sure your child has proper rain gear to keep warm and dry.

Does my child need to know how to swim?

All our campers are required to wear life jackets when boating. These devices are designed in a way to assist non-swimmers stay afloat safely. Additionally, our camp groups each have an Instructor with Bronze Cross certification should your child need assistance. At the start of each week, Instructors go over safe boat boarding and exiting, as well as steps to take if someone was to fall in. Any deliberate swimming activities will be optional. Lifejackets will be worn when swimming, unless a camper is a capable swimmer, and in City of Toronto designated swimming area.

What if my child gets injured?

All of our Instructors have valid Standard First Aid certifications. There is also a Healthcare staff team who are able to attend to serious incidents that occur. Parents/guardians will be contacted in the event that their camper suffers a serious incident.

Will the boats flip?

There is no guarantee that a canoe or kayak will not capsize while on the water, but fortunately, Lake Ontario conditions minimize the chances of this happening. Safety is our number one priority and our Instructors are all trained in rescuing capsized boats. Unless stated in the course syllabus your child will not take part in a controlled or scheduled capsize. Although at times there is a stigma with capsizing – we can assure you it is actually a lot of fun!

What does my camper do about lunch?

There are two options for lunch at while at camp. Either a packed lunch is brought from home to camp each day or campers sign up for a meal plan for an additional cost. Please do not give your camper money for lunch, as they will not be able to leave site to purchase items. In addition to lunch break, campers are given time to eat snacks to maintain their energy levels. We recommend providing one or two along with their lunch.

Will my camper wear a lifejacket/PFD?

Every camper MUST wear a Transport Canada-approved lifejacket/PFD at all times on the water. Your camper is welcome to bring their own as long as it meets current weight ratio requirements.

Do you take water quality into account?

We constantly monitor our water quality by looking at the Toronto swim guide recommendations. These recommendations are done by the Toronto Water Keepers by testing the water directly in the Rees Slip as well as other location in the Harbour. Usually, our rating from the swim guide is better than most other areas of the Harbour, but even with this higher rating we are cautious of our children being in direct contact with the water. If water quality is less than ideal, we will modify our programming.

Will my camper be with their friend?

Campers are grouped by ability, age, size, and Instructor recommendation. Placement decisions are guided by safety considerations and the skills demonstrated by campers. We recognize that campers mature and progress at different rates; our Instructors closely monitor and assess each participant on an on-going basis. Campers will be placed with their friends whenever possible.

Frequently asked questions about Sailing Camps

How do I know my camper will be safe?

Our team of qualified Instructors are committed to holding the highest standards of instruction and safety in regards to your child’s welfare. Through intensive staff training and seminars, we employ Instructors who demonstrate and adhere to our strict safety policies both on and off the water, and have provided a Criminal Records Check. The nature of the sport and the equipment your child uses do come with an element of risk. The assessments made by our Instructors will minimize the likelihood of an accident by monitoring and delivering the program within a safely managed environment. The experience and forethought of an Instructor allows campers to process the skills required to better their sailing skills. Campers are grouped by ability, age, size, and Instructor recommendation. Placement decisions are guided by safety considerations and the skills demonstrated by campers. We recognize that campers mature and progress at different rates; our Instructors closely monitor and assess each participant on an on-going basis.

What happens when it rains or if there is strong wind?

Camps run rain or shine. On rainy days, we will plan on sailing provided that wind and weather conditions are safe. In the occurrence of thunder/lightning and/or other severe weather, the day will be conducted indoors or in sheltered outdoor areas. Please make sure your child has proper rain gear to keep warm and dry.

What if my child gets injured?

All of our Instructors have valid Standard First Aid certifications. There is also a Healthcare staff team who are able to attend to serious incidents that occur. Parents/guardians will be contacted in the event that their camper suffers a serious incident.

How do I sign up for private lessons?

If a camper misses several classes or simply wants an opportunity for additional earning, Private Lessons at Harbourfront Centre Sailing and Powerboating are offered to all those interested. Private Lessons are available to youths (ages 6 to 16) and adults. Private Lessons cater to individual learning styles and skill levels. Scheduling a lesson may be made by contacting 416-203-3000 or by email hcsp@harbourfrontcentre.com.

Will they capsize and do they have to take part?

There is no guarantee that a sailing boat will not capsize (tip over) in sailing, but Lake Ontario’s sheltered inner harbour and the specific training craft we use, minimize the chances of this happening. Unless stated in the course syllabus your child will not take part in a controlled capsize. If a capsize does occur, our staff are on-hand to help coach campers through the experience. Although there can be concerns around capsizing, we assure you it is a lot of fun and very safe!

Does my child wear a helmet and lifejacket/PFD?

Every camper MUST wear a Transport Canada-approved lifejacket/PFD at all times on the water. Your camper is welcome to bring their own as long as it meets current weight ratio requirements. Helmets are supplied for campers under the age of 12 but are not mandatory. Instructors may implement helmet use depending on the weather.

What’s the best way to get in touch with the Camps Office?

The best way to reach us is via email: camps@harbourfrontcentre.com. You can also call us at 416-973-4093. If you cannot contact us, please leave us a voicemail, and we will get back to you at the earliest. When camps are in session, the Camps Office hours are 7:30am–6pm (Monday to Friday, excluding holidays). Regular Camps Office hours when camp is not in session are 8am–4pm (Monday to Friday, excluding holidays).

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When do registrations open?

We start registrations on January 3, 2023. Registrations will be open if spots are available. The latest you can register for a program is at 12pm on Friday before the next camp session begins.

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I am looking for camps for only certain days of the week. Do you pro-rate?

We do not pro-rate. When you sign up, you register for the whole session (one, two or four weeks), depending on the camp chosen. We also do not pro-rate for absences.

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My summer plans have changed. Can I cancel?

Yes, you can cancel camps without a penalty until March 31. Cancellations after April 1 will be subject to a cancellation fee of $100 per camp, per camper. Refund requests are not valid for inclement weather days or absences. All requests must be sent via email to the Camps Office. No refunds will be processed once camp starts. For more information, please review our cancellation policy.

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Can I change my existing registration?

Yes, you can. You will not be charged for your first camp change/dates before March 31. Multiple changes to registrations will be subject to a $30 fee per camp, per camper. Any request to change camps or dates after April 1 will be subject to $30 per camp, per camper, even if it is the first change requested. No transfers will be processed once the camp starts. Please check out the transfer policy above or call the Camps Office for more information.

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My child cannot make it to camp today. Who do I inform?

Please email or call the Camps Office. Information passed on to the bus or non-office staff may or may not reach the office. If we do not hear from you, you will receive a call to confirm your absence.

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I would like to know how my child did at camp today. How can I do that?

Please get in touch with the Camps Office, and we’ll be happy to put you in touch with the Program Facilitator of that camp. (Talking about camp is always fun with your camper too!)

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I am on the waitlist for a camp. When will I know if a spot opens up? Will I be charged a transfer fee for changing camps if a spot opens?

As soon as a spot opens, we will email you, and you will have 24 hours to respond and complete registration and payment. If we do not hear from you, the spot moves on to the next person on the list. We will only contact you if a spot is open.

Transfer fees will be waived in this case, and you will get a refund or pay the difference depending on the price of the new camp.

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My child is attending camp with a friend/sibling/cousin. Can they be in the same group?

You can add the names of other campers with which you would like your child to be grouped within the registration form. We do our best to accommodate these requests, but we cannot guarantee it.

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Do you have any discounts for siblings or registration for multiple weeks?

We do not offer any discounts.

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Do you have a subsidy I can apply for?

Yes, we offer subsidies as part of our Kids First program. Please check our Financial Assistance section for more information.

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My child is just one month short of 4 years. Can I register them?

We cannot accommodate this request as we require children to be four on the start date of the camp they are registered for as per the Ontario Early Years Act. Please check our Age Policy section for more information.

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My child is 6 months short of the age required for the Kayak camp. But they are very skilled and have previous experience. Can they register for this camp?

Unfortunately, they cannot. Canoe, Kayak, Sailing and a few other select camps cannot accommodate any age exceptions due to the nature of programming. Please check our Age Policy section for more information.

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Does my child need to be toilet trained to attend camp?

Yes, all children attending Harbourfront Centre Camps must be toilet trained. We are not equipped to facilitate the toilet training of campers. Children who are not trained will be asked to leave camp.

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What happens if my child feels unwell or is injured at camp?

Our Healthcare team will attend to them immediately, and we will contact you. Depending on their status, you may be asked to come to pick up your camper. Please be sure to include your emergency contact information in your registration form. They will be contacted if we are unable to reach you.

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My child is feeling unwell and cannot attend camp. What do I do?

Please call or email the office to let us know as early as possible. If there is a serious illness or medical reason they cannot attend, please reach out to the Registrar with a doctor’s note or medical certificate, and it will be reviewed. If you have not contacted the Camps Office to inform us of an absence, we will call to ensure your camper’s whereabouts.

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My child left their lunch at home today. What do I do?

Please inform the Camps Office. You are welcome to drop off their lunch at the Camps Office. We can also provide lunch upon request for a fee of $15+HST.

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My plans have changed and I need to pick my child up early from camp. What should I do?

Please call the Camps Office right away and notify them. We will do our best to accommodate your request. Please note this may be subject to delay, especially for camps that operate off-site or that may be on a field trip.

I am running late and can’t pick my child up by 4:30pm.

Don’t worry! Your camper will join other campers in the Extended Program location. There will be signage to guide you to the correct location. A one-day fee will automatically be applied to your account.

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My child has a dentist’s appointment and will be late to camp. What do I do?

Our late arrival desk is open till 9:45am. If you are later than that, you can come up to our Camps Office on the 3^rd floor and sign your camper in. Our staff members will then escort them to their respective camp onsite or offsite.

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My child is an Independent Traveller. Do they need my permission to leave camp early?

Yes, they do. They will not be released without a written request from their parent/guardian. Please send us an early departure request via email, and we will notify staff to sign your camper out at the allotted time. This permission must be given each time a child leaves camp early.

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Who will be on the bus to supervise my child?

A Bus Marshall will be assigned to each bus to supervise and ensure campers reach the campus and get to their bus stop at the end of the day safely.

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I missed the morning bus. What do I do?

Please ask that you do not “chase” the bus if you have just missed it. You are welcome to attempt to meet the bus at the next stop along its route; please note that the bus can pick up campers only at scheduled stops.

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Can my child walk home by themselves from the bus stop?

Yes. Please be sure to indicate your choice on the bus form. If not explicitly told, the Bus Marshall will wait for them to be picked up by those on the authorized pick-up list. If you would like to change your choice, please get in touch with the Camps Office.

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This is my child’s first time on the bus. Can I accompany them to camp?

Unfortunately, we cannot allow that. Only campers and camp staff are permitted. You can let the Bus Marshall know that it’s your camper’s first time, and they’ll make sure your camper is comfortable. You can email the Camps Office if you want to know how they did. Please read our Health and Safety section to learn more about Separation Anxiety.

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I do not need busing anymore. My child is old enough to travel independently. How do I make that change?

This is a travel change. Please email the Camps Office, and we will make the appropriate arrangements. Cancellation requests must be made at least ten days before the start of camp and will be subject to a cancellation fee of $30. No refunds will be issued if the request is made once camp has started. This applies to the Extended Program as well.

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Can I opt for busing in the morning and camper pick up at the end of the day for the duration of camp?

Unfortunately, we cannot accommodate mixed transportation requests. Busing is a round-trip service. Campers who take the bus in the morning will also have to take the bus back.

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I would like my friend to pick my kid up at the last minute but they’re not on the authorized list and are not carrying Photo ID with them. What should I do?

Please get in touch with the Camps Office at your earliest regarding this. This person will be added to our authorized pick-up list and will still be required to display a photo.

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What will my camper do during inclement weather?

Our camps are designed to run rain or shine. Campers will be moved indoors if it rains heavily, or temperatures hit 35C. Alternative programming will be provided to ensure campers are still learning and having fun! Please check out the Health and Safety section for more information about Inclement Weather days.

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Can the Leaders-in-Training (LIT) program hours be used as volunteer hours?

No. The LIT program is a regular camp that is fee-for-service and not a volunteer program. Interested participants should register for the Counselor-in-Training volunteer program instead. Please note that the CIT program is for participants that are 15 years of age (by the end of the calendar year).

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My child missed the last few days of the sailing 2-week camp. Will they still receive the pass certificate?

Sailing skills are assessed throughout the camp session; there is no final “test day.” If the skills displayed by the camper before their absence meet the CANSail criteria, they will receive their certificate. Participation in camp does not guarantee a certificate. The camper can also join the iCANcatch-up one-week camp to complete the course and obtain the certificate.

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My child is in sailing camp. How can I find out about their progress?

You will receive a mid-camp update about your camper’s progress. You can also contact the Camps Office, and they will put you in touch with the sailing Instructor if you have more questions.

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Will my 4-year-old camper get nap time or quiet time in the day?

We have yet to have a specific quiet time allotted. However, if a camper feels overwhelmed or over-stimulated by daily activities, we have a quiet room for them. We also ensure they have some low-impact quiet time activities post lunch. Young campers often nap during this time. If you have any specific requests, please contact the Camps Office via email or call.

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Where can I find more information about camp programming and details?

You will receive a parent newsletter with more information about activities your camper will participate in at camp that week. This will be emailed to you on Wednesday before their camp starts.

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Do you have non-gendered washrooms?

We have both non-gendered and gendered washrooms, and campers are welcome to use whichever they are comfortable using.