Manager, School Visits

Application Deadline: November 15, 2023

Harbourfront Centre is a leader in providing internationally renowned artistic, educational and recreational programming across a beautiful 10-acre campus at the heart of Toronto’s waterfront. For more than 45 years, Harbourfront Centre has celebrated the best in Canadian culture and the rich mosaic of cultures from around the world, presenting thousands of events annually from music festivals to contemporary dance, to craft and design, to visual arts and more. Welcoming visitors year-round, there is something for everyone at Harbourfront Centre!

We are looking to bring on board a collaborative, resourceful and passionate Manager, School Visits to plan, execute and oversee our School Visits programming, ensuring that it is aligned to Harbourfront Centre’s programming and educational goals and fostering high quality educational experiences for visiting students.


Position Title: Manager, School Visits

Department: Education

Reporting To: Senior Manager, Education

Direct Reports: Education Officers, Educators, Registrar

Type of Employment: Full-time, 35 hours per week

Work Location: On site at our lakeside campus in downtown Toronto


Summary of Function

In collaboration with the Senior Manager, Education, the Manager of School Visits will create and direct the School Visits strategy for Harbourfront Centre. The position directs the activities of volunteers, full-time, contract, and seasonal staff in these program areas. The Manager will develop strategies for new programs while managing a budget with revenue expectations.



  • Implement School Visits programs within Harbourfront Centre’s programming frameworks.
  • Recruit, train and supervise Educators for School Visits programming.
  • Lead recruitment, training and performance management for all seasonal educators.
  • Teach classes on an as-needed basis.
  • Liaise with other departments to provide information and to schedule and coordinate programs.
  • Research, develop and assess feasibility of new program ideas.
  • Assist in developing and implementing other community and educational programs.
  • Evaluate program success and develop plans for improvement. Prepare report for program evaluations and recommendations.
  • Oversee day-to-day operations of classes ensuring schools satisfaction and monitoring teacher responses to evaluations.
  • Liaise with potential program partners to deliver Creative Edge programming.
  • Maintain contacts in the education field and specifically arts education programs through conferences, networking etc.
  • Promote School Visits programs to the school community and the public.
  • Schedule and approve staffing hours through DayForce.
  • Act as internal lead for Forest of Reading Festival.
  • Perform other duties of a similar nature and level.
  • Monitor approved budget expenditures.
  • Monitor registration levels and respond to changing needs of the department.
  • Recommend innovative strategies for revenue generation and new directions in programming and approaches to partnership opportunities.
  • Support Senior Manager, Education in all marketing, outreach and communication efforts.



  • A university or a college degree in Education. A Master’s Degree in Recreation, Education or related field is considered an asset.
  • Minimum 3 years of leadership experience in educational programs.
  • Programming experience for various learning styles and approaches for various age groups.
  • Strong interpersonal and communication skills to supervise diverse staff groups and to liaise with other departments and outside stakeholders.
  • Excellent computer skills, able to operate audiovisual and art equipment and tools.
  • Exceptional organizational skills to coordinate multiple activities and programs.
  • Knowledge of risk management and emergency planning including CPR and Standard First Aid.
  • Clear Police Reference Check with Vulnerable Sector Screening.
  • Strong knowledge of relevant legislation (Employment Standards Act, Child Care and Early Years Act, Accessibility for Ontarians with Disabilities Act, Human Rights, Occupational Health and Safety Act, etc.).
  • Outstanding relationship-management skills, including the ability to work closely and collaboratively with a wide range of stakeholders.
  • A well-defined sense of diplomacy, including solid negotiation, conflict resolution, and people-management skills.
  • Exceptional leadership, staff management, and team-building skills, including the ability to manage employees in order to drive results and achieve top performance.
  • Commitment to youth education and lifelong learning.
  • High level of critical and logical thinking.
  • Ability to absorb new ideas and concepts quickly and to ensure they are clearly communicated to an audience.
  • Creative and innovative thinker.
  • Energetic, self-motivated, and results-oriented.
  • A strong work ethic.
  • Experience in the not-for-profit sector and knowledge of Canada’s arts community is desirable.
  • A clean Driver’s Abstract and G* Class license is desirable.
  • Advanced First Aid & CPR-HCP is desirable.
  • Experience working with individuals with Special Needs (Inclusion) is considered an asset.
  • Knowledge of Artifax Event Management Software and Dayforce (HRIS) is desirable.
  • Must be legally eligible to work in Canada. Non-Canadian applicants must have a valid employment Visa and proper documentation authorizing their ability to work in Canada. 
  • This role is on-site in Toronto at our lakeside campus. 
  • Harbourfront Centre recognizes its heightened duty to protect employees from health and safety risks associated with COVID-19. As such, an offer of employment shall be conditional on proof of full COVID-19 vaccination with a vaccine series approved by Health Canada or the World Health Organization. 

Our Values

We’re friendly, welcoming and inclusive, with an experimental attitude that thrives on collaboration.

To achieve our bold ambition we empower and support imaginative risk and we always try to learn from our mistakes.

We are committed to excellence in all we do, ensuring every visitor encounter is safe, memorable and enriching.

We value and respect each other and all our visitors, celebrating difference and striving to realise potential.

How To Apply

Harbourfront Centre values and is committed to diversity and inclusiveness in our teams, creative communities, programmes and services. We invite qualified applicants from all backgrounds to apply. Acceptable applications must include a current resume and a cover letter indicating salary expectations and why you would be the perfect fit for the role.

Qualified applicants are invited to submit their candidacy by contacting by November 15, 2023. Please quote Manager, School Visits in the subject line of the application.

We sincerely thank all applicants for their interest, however, only those being considered for an interview will be contacted. Suitable accommodations will be available upon request during the hiring process.