Application Deadline: January 25, 2026
Harbourfront Centre is a leading cultural institution in Toronto, celebrated for its vibrant arts, culture, community and recreational programs. As a not-for-profit organization, we are committed to enriching the lives of diverse communities through creativity, innovation, connection and excellence. Currently, exciting seasonal employment opportunities exist in Harbourfront Centre Camps, one of Toronto’s largest, most diverse and creative day camps!
We are seeking an organized, detail-attentive and customer-focused Assistant Registrar, Camps with great communication and multi-tasking abilities to provide support in managing key office operations to ensure the smooth and efficient running of the camp season.
Position Title: Assistant Registrar, Camps
Department: Education, Camps
Number of Vacancies: 1
Type of Employment: Seasonal contract, from early March – early September 2026
Hours Of Work: Part-time hours in March as initial training starts, moving to an anticipated work schedule of 35-40 hours per week starting in May, taking place Monday – Friday
Rate of Pay: $19.50 per hour
Work Location: On-site at our waterfront campus in Toronto
Summary of Function
Under the direction of the Senior Manager, Education and of the Registrar, Camps, the Assistant Registrar, Camps plays an important supporting role in managing key office operations to ensure the smooth and efficient running of the camp season. Key responsibilities include implementing administrative procedures in alignment with camp policies, providing exceptional customer service and communication to guardians and caregivers via phone, email, and in-person interactions, and supporting all aspects of camper registration and the family experience throughout their time at camp. This role demands strong organizational abilities, keen attention to detail while completing multiple ongoing tasks, and excellent communication skills to effectively engage with both internal teams and external stakeholders.
Duties
- Implement administrative procedures in alignment with camp policies and operational timelines.
- Support all aspects of camper registration, including data entry, record management, and documentation accuracy within CampBrain.
- Provide timely and professional communication to parents, guardians, and caregivers via phone, email, and in-person interactions.
- Serve as a point of contact for families, addressing inquiries, resolving issues, and ensuring a positive registration and camp experience.
- Coordinate with internal teams and external partners (e.g., busing, meal plans, inclusion support) to ensure smooth operations.
- Assist in the preparation and distribution of registration materials, reports, and communication templates.
- Maintain confidentiality and accuracy of camper and family information.
- Support day-to-day administrative operations of the Camps Office, including filing, data organization, and tracking payments or forms.
- Collaborate with the Registrar, Camps, to identify process improvements and support special projects as needed.
- Contribute to a welcoming, inclusive, and professional camp environment through teamwork and clear communication.
- Perform additional duties as required in support of Camp operations.
Requirements
- Post-secondary education in a field such as education, the arts, administration, or a related field, or have equivalent experience.
- 2-3 years previous experience in camp administration, registration, or a similar customer service-focused role is an asset.
- Strong organizational and time-management skills, with the ability to manage multiple priorities and tasks simultaneously.
- Uunderstanding of a camp’s Duty of Care responsibility to its campers, with a strong personal focus on ensuring the safety of campers and camps staff.
- Excellent verbal and written communication skills for interacting with families, staff, and external partners.
- Strong problem-solving skills, with the ability to adapt to changing situations and find effective solutions independently, take ownership of tasks, and manage daily responsibilities effectively and with attention to detail.
- Ability to work both independently and collaboratively as part of a team.
- Professional, approachable, and positive attitude, with a commitment to providing exceptional service.
- Flexibility to adapt to changing priorities and evolving operational needs during the camp season.
- Understanding of and commitment to confidentiality and privacy standards.
- Familiarity with inclusive practices and supporting diverse campers and family needs is an asset.
- Proficiency with office software (e.g., Microsoft Office Suite, Google Workspace) and experience with registration databases or CampBrain preferred.
- A current and valid Standard First Aid and CPR-C certification is considered an asset of the successful candidate.
- As a condition of employment, a Criminal Background Check (with Vulnerable Sector Screening) is required of the successful candidate. The cost of this screening is to be covered by the incumbent;
- Must be legally eligible to work in Canada for the duration of the seasonal contract.
- This role is based in Toronto. The candidate must be able to work on site at our lakeside campus.
Our Values
At Harbourfront Centre, our values—Open, Brave, Rigorous, and Kind—reflect our commitment to inclusivity, imaginative risk-taking, excellence, and respect, ensuring enriching experiences for all.
How To Apply
Harbourfront Centre’s Camps team is dedicated to promoting equity, diversity, and inclusion. We are passionate about supporting participants of all ages and abilities in their growth and development. We encourage all qualified applicants to apply, regardless of race, ancestry, ethnic origin, place of origin, color, age, sex, gender identity, gender expression, sexual orientation, marital status, family status, creed, citizenship, or disability. We are committed to a barrier-free recruitment process and invite applicants to request accommodation at any stage of the hiring process.
We invite qualified applicants to submit their cover letter and resume through the Harbourfront Centre Camps Recruitment Portal at https://harbourfrontcentre.campbrainstaff.com/ by January 25, 2026. You will be asked to create a profile and proceed to the application selection page.
We thank all applicants for their interest, however, only those being considered for an interview will be contacted.