Application Deadline: April 14, 2026
Harbourfront Centre is a leading cultural institution in Toronto, celebrated for its vibrant arts, culture, community and recreational programs. As a not-for-profit organization, we are committed to enriching the lives of diverse communities through creativity, innovation, connection and excellence. A multi-faceted campus, Harbourfront Centre includes programming across arts, culture, recreation and learning, as well as commercial businesses that generate essential revenue to support operations.
We are currently seeking a competent Assistant, Volunteer Engagement for our busy summer festival season who will be responsible for administrative tasks such as responding to volunteer inquiries, scheduling volunteers, preparing volunteer packages, and tracking volunteer contributions, as well as festival/event execution and volunteer support on weekends.
Position Title: Assistant, Volunteer Engagement
Department: Volunteer Engagement
Reporting To: Manager, Volunteer Engagement
Number of Vacancies: 1
Type of Employment: Seasonal/Contract, 21 weeks in duration from May 4 – September 28, 2026
Hours of Work: The work week runs from Wednesday to Sunday or from Thursday to Monday. Hours of work may vary up to 35 hours per week
Compensation: $23-$24 per hour
Work Location: On site at our lakeside campus in downtown Toronto
Main Duties
- Field volunteer inquiries, returning calls and responding to emails in a timely manner.
- Maintain shift schedule spreadsheets and track departmental volunteer requests
- Create and post volunteer opportunities on the Volunteer Management System (Better Impact).
- Prepare volunteer packages for each event and distributing them in a timely manner.
- Supervise volunteers at the Volunteer Lounge or elsewhere on campus during festivals and events.
- Liaise among volunteers, staff, and the public during festivals and events.
- Assist with post-event follow-up evaluations, as needed.
- Maintain volunteer database and statistics with accuracy and with attention to detail.
- Collaborate with the DIY-Volunteer Program Audit team if applicable.
- Perform other duties of a similar nature as required.
Requirements
- Completion of post-secondary degree in arts, music, events and/or volunteer management or related field.
- Experience in event/venue and/or volunteer management is an asset.
- 1-2 years of administrative experience.
- Strong time management and organizational skills.
- Strong computer skills in Microsoft Office Suite, and database management.
- Excellent communication and problem-solving skills.
- Must enjoy working in a fast-paced environment, collaborating with many different teams.
- Must be available to work a schedule that includes, days, evenings and weekend shifts.
- Must be legally eligible to work in Canada for the duration of the contract.
- This role is site based at our lakeside campus in downtown Toronto.
Our Values
At Harbourfront Centre, our values—Open, Brave, Rigorous, and Kind—reflect our commitment to inclusivity, imaginative risk-taking, excellence, and respect, ensuring enriching experiences for all.
How To Apply
Harbourfront Centre is committed to diversity and inclusiveness. We encourage qualified candidates from all backgrounds to apply. Acceptable applications must include a current resume and a cover letter indicating why you wish to join the team and how you would meet the criteria for this position.
We invite qualified applicants to submit their candidacy to jobs@harbourfrontcentre.com by no later than April 15, 2026. Please quote Assitant, Volunteer Engagement in the subject line of your application.
We thank all applicants for their interest, however, only those being considered for an interview will be contacted. Suitable accommodations will be available upon request during the hiring process. Please know that our recruitment process does not involve the use of Artificial Intelligence tools; the review of received applications and hiring decisions are made by a team of people.