Food is an important complement to the summer festival season at Harbourfront Centre. It’s where our summer festival patrons can experience world cuisines, all in a beautiful and serene waterfront setting.
Please note that you need to be a registered business in order to apply. Read the Rules and Regulations carefully – you be asked to confirm that you have done so when you submit an application.
If you have any immediate questions, please email us at email@example.com.
What is Harbourfront Centre?
Situated on Toronto’s waterfront, Harbourfront Centre is renowned as Canada’s foremost facility for contemporary culture. Our year-round operation offers some 4000 internationally acclaimed events ranging from music, literary and theatrical festivals to children’s activities and craft shops.
During the summer, Harbourfront Centre presents a schedule of music and cultural weekends, some of which are themed around specific cultural communities and presented at the different venues on-site.
What does Harbourfront Centre offer Food Truck vendors?
We have a 10-acre lakeside setting, more than 10 weekend festivals all summer long, millions of annual visitors and so much more! We have a team of wonderful staff who look forward to working with you throughout the season. We also offer:
- A Vendor Coordinator.
- An Assistant Vendor Coordinator, on site each weekend working to ensure that everything goes smoothly.
- Each Food Truck has access to one 30-amp power outlet.
- Overnight roaming security.
How can I participate as a Food Truck vendor?
All Food Truck vendor applicants must be registered businesses and food trucks must have a valid license. Once you submit your application vendors are reviewed by a taste-test jury before they are accepted.
As a new applicant, do I have a chance of getting in?
Yes! We want to keep our food offerings current and always encourage new vendors to apply.
Other than the space rental fee, what additional costs are associated with selling food?
A $300 refundable damage deposit is required upon booking. This fee will be refunded once your contract ends. All vendors must plan their menus carefully for the weekend they have booked and plan their staffing accordingly. Harbourfront Centre does not cover parking fees, and discounted parking passes are not offered to vendors.
Do I have to submit images with my application?
Yes. All vendors must submit photos of their menu items. You can send in up to six photos to represent what you want to sell. Images are important so that we get a clear idea of the quality of your menu. These images are part of the selection process. We may also use them for promotion and advertising opportunities.
Where are the Food Trucks located?
Up to three Food Trucks will be placed by the bridge next to Marina Four: two Food Trucks could be located on the West Laneway, while the third could be located by the South Lawn Tent.
I see that the application deadline has passed. Is it too late to apply?
No. It’s not too late for you to apply! All applications are reviewed and considered, even those received after the deadline. Because we have many returning food vendors, we suggest that all new vendors submit their applications as soon as possible, as our festivals do sell out.
I am looking to promote vendors working in my collective, community, tourism or regional group. Can I promote them at Harbourfront Centre’s festivals?
No. You may not promote any additional businesses or vendors within your working group. No balloting, giveaways, raffles or any form of contests or prizes are permitted. We also do not allow vendors to collect personal information from our patrons.
RULES AND REGULATIONS
The vendor agrees to comply with the following terms, conditions, rules and regulations in the delivery of the vendor’s services at Harbourfront Centre. Failure to comply may result in an immediate termination of the vendor’s privileges at Harbourfront Centre’s discretion without refund.
- The vendor must submit the completed application package including all required additional documentation.
- Upon submission of a vendor’s application, and at Harbourfront Centre’s discretion, the vendor may be asked to participate in a taste testing. Specific dates and times will be determined once the vendor’s application is reviewed by Harbourfront Centre.
- All vendors will receive formal notification as to acceptance status in writing by email or mailing address specified by the vendor in their application.
- The vendor must complete the application package in its entirety including all additional documentation requested by Harbourfront Centre.
- Your application package will be reviewed for the quality, uniqueness and salability of your product(s) and overall balance of the category your product(s) falls into.
- Vendors are accepted based on the menu proposed on the application form and may only sell the approved items detailed in the form.
- If requested, the vendor must attend a taste testing session as part of the acceptance process.
- At all times, vendors must comply with the Health and Safety Standards as outlined by the City of Toronto, Department of Public Health and such other governing authorities.
- Vendors must have their Food Handler’s Certificate, and proof of their Certificate of Business Registration, all of which must be available for inspection at any time.
- Each vendor must complete an Application for Special Event Temporary Food Establishment Permit from Toronto Public Health which is available here.
- All vendor personnel involved in the preparation and selling of food to the public must attend a Food Handler Training course offered by Toronto Public Health. All vendors will be subject to inspection by Toronto Public Health. Should a vendor fail an inspection, the vendor will not be permitted to operate until it is in compliance with all requirements set out by Toronto Public Health.
- All Food Trucks must have a valid Toronto Food Truck license, which must be displayed in a conspicuous place to the general public at all times and must be presented upon request.
- Acceptance of any vendor is at the sole discretion of Harbourfront Centre.
A $300 refundable damage deposit fee is required. This fee will be refunded once your contract ends. This fee is not included in the weekend total price. In case there are damages on the designated site or the vendor causes damages to Harbourfront Centre property, the damage deposit will be used to pay for repairs. If the repairs cost is over $300, the vendor will be responsible for the remaining balance.
1. If the JUNIOR Festival or Forest of Reading contract is cancelled by the vendor due to any circumstance on or before April 16, 2024, Harbourfront Centre will refund the money paid to date.
2. If the JUNIOR Festival or Forest of Reading contract is cancelled by the vendor after April 16, 2024, vendor forfeits all monies paid.
3. If the Summer Festival contract is cancelled by the vendor due to any circumstance on or before May 25, 2024, Harbourfront Centre will refund the money paid to date.
4. If the Summer Festival contract is cancelled by the vendor after May 25, 2024, vendor forfeits all monies paid.
5. Unless the vendor cancels the Vendor Agreement by the dates set out above, the vendor may not cancel the Vendor Agreement without the written consent of Harbourfront Centre. Unless otherwise agreed by Harbourfront Centre, all fees paid by the vendor shall be forfeited in the event of a cancellation by the vendor.
6. If the Vendor Agreement is cancelled by Harbourfront Centre due to a breach of these terms and conditions by the vendor, the vendor shall forfeit all fees paid.
7. Harbourfront Centre reserves the right to relocation and/or deny booth space and/or close a vendor’s booth and request the vendor to leave Harbourfront Centre’s premises if the vendor is not complying with the terms and conditions set out in this Vendor Agreement, including but not limited to a failure of the vendor to comply with all health and safety standards required as part of their vendor services, and/or if the vendor is behaving in an objectionable fashion.
8. The vendor hereby waives any right to, and releases Harbourfront Centre from, any and all claims for damages or compensation by reason of Harbourfront Centre exercising its cancellation rights under this Vendor Agreement.
9. Public attendance and participation are dependent upon weather conditions, demographics and a variety of other factors. Harbourfront Centre shall not be responsible or liable for a lack of success for individual vendors or poor food sales based on inclement weather, public attendance, or customer preferences.
Insurance and Indemnity
- Vendors are responsible for their own insurance and must be prepared to provide to Harbourfront Centre a copy of the vendor’s insurance certificate listing “Harbourfront Corporation (1990)” as an additional insured. Certificate of Insurance must include the following:
- Commercial General Liability Insurance with a minimum of $2,000,000 in coverage.
- Products and Completed Operations, Tenants Legal Liability and Cross Liability should be included in the General Liability.
- Harbourfront Centre is not responsible or liable in any way for any claim by a third party made in connection with the vendor’s participation in the event/festival and their delivery of vendor services. The vendor hereby agrees to indemnify and save harmless Harbourfront Centre, its directors, officers, servants, employees, agents, volunteers and representatives from and against any and all claims or causes of action, loss, costs, expenses, judgement or damage (including legal expenses and costs) on account of injury or loss to any person or property arising out of the vendor’s participation in the event/festival and/or the delivery of the vendor’s services, howsoever caused.
Rules and Regulations Governing Food Service by Community User Groups, Commercial Caterers and Restaurants
As a public facility, Harbourfront Centre is responsible for meeting the Public Health Protection regulations set out by the City of Toronto, Department of Public Health. Therefore, we expect each vendor to comply with the regulations in the transportation, preparation and service of food products intended for sale at the Harbourfront Centre site. Failure to comply may result in loss of vending privileges without refund.
Harbourfront Centre will strictly reinforce these measures and will pass through the booths, controlling temperature, food handling and transportation.
Health and Safety
Harbourfront Centre will take every reasonable precaution to protect the health and safety of their employees and community in which we operate by maintaining health and safety policies, procedures and programs with the support of the Chief Executive Officer and all senior management. In addition, Harbourfront Centre will comply with the Occupational Health & Safety Act, its regulations and all other applicable legislation.
Harbourfront Centre requires that at all times vendors abide by Harbourfront Centre Health & Safety Policies and Procedures as well as the requirements of the Occupational Health & Safety Act, and its Regulations.
At the top of every season, we provide a briefing where we cover important Health & Safety information including emergency procedures as well as hazard identification and risk mitigation. In addition to this briefing, it is expected that vendors will read and abide by the following:
- Discrimination, Harassment and Violence Prevention Policy
Harbourfront Centre values the diversity of its workforce, its patrons and visitors and the community in which we operate and is committed to providing an environment where individuals are treated with dignity and respect. It is the policy of Harbourfront Centre to ensure that the community is afforded a safe work and learning space free of intimidation, discrimination, harassment and violence.
Harbourfront Centre will work to prevent, remedy and eliminate any such conduct in its workplace through establishing a policy and procedure and training program.
Harbourfront Centre upholds the principles of the Ontario Human Rights Code, which prohibits discrimination and harassment based on race, ancestry, ethnic origin, place of origin, colour, age, sex, gender identity, gender expression, sexual orientation, marital status, family status, creed, citizenship, record of offences or disability. Personal harassment, while not based on one of these prohibited grounds, can be equally demeaning, intimidating or humiliating and is also covered by this policy.
In addition, Harbourfront Centre upholds the principles of the Occupational Health and Safety Act regarding workplace harassment and violence and will work to create and maintain a workplace free from violence and harassment as required by this Act.
Any incidents of discrimination, harassment or violence must be reported immediately to the vendor coordinator at Harbourfront Centre. For any incident of violence or potential violence, the most pressing action is for the person to remove themselves from harm or from the risk, as soon as possible. Once removed from the risk, contact Security immediately at (416) 973 4885, (416) 520 8552, or Emergency Services at 911.
We do not tolerate discrimination, harassment and/or violence of any kind, and we reserve the right to remove a vendor if their conduct is not in accordance with Harbourfront Centre policies and procedures.
For additional information, please reference HFC002 Workplace Discrimination, Harassment & Violence Prevention Policy, available from the Vendor Coordinator.
- Emergency Procedures
Prior to starting your shift, please familiarize yourself with the area to locate your nearest emergency exit, emergency equipment and security desk.
In the event of an evacuation, we have three designated assembly points: Stage in the Park, Ontario Square and the south side of Queens Quay Terminal. Depending on where you exit the building, please head directly to the nearest assembly point. Ensure that you check in with the Vendor Coordinator.
In the event of a fire, proceed via the nearest safe stairwell or exit to the recommended assembly area. Check in with the Vendor Coordinator.
In the event that you encounter a fire, notify any person in the vicinity, leave the room or area and activate the nearest manual pull station. Proceed via the nearest safe stairwell or exit to the recommended assembly area. Check in with the Vendor Coordinator.
- Inclement Weather
In the event of a severe weather alert and the site has to be evacuated, you need to seek shelter in a permanent building. Do not seek shelter in a tent as this is not a permanent structure. It is the responsibility of the vendor to check whether inclement weather will affect their commute to and from Harbourfront Centre. If it is unsafe to travel, please contact the Vendor Coordinator.
- First Aid/Medical
Report all first aid and medical incidents to Security immediately at (416) 973 4885, (416) 520 8552. Please note that First Aid can only be provided by trained personnel.
- Reporting Hazards
All health and safety hazards must be reported immediately to the Vendor Coordinator. Commonly encountered hazards may include, but are not limited to:
- Slippery surfaces
- Temperature and weather
- Excessive noise
- Material handling
- Chemical exposure
- Machinery operating unsafely in the vicinity
- Cold Stress/Heat Stress
Applies to vendors that may have to work outdoors during the summer or winter months.
Cold Stress: When the body is unable to warm itself, serious cold-related illnesses may occur, leading to permanent tissue damage and even death.
Heat Stress: Heat stress causes the body’s core temperature to rise. A series of disorders can develop, ranging from discomfort and pain (heat rash and heat cramps) to life-threatening conditions (heat exhaustion and heat stroke).
Vendors are expected to:
- Wear required personal protective equipment.
- Take adequate breaks.
- Report all incidents of cold stress and heat stress to the Vendor Coordinator.
- Report any medical conditions that may increase risks of working in cold and hot weather.
- Monitor the temperature.
The Vendor Coordinator will determine if risk of working in cold and/or hot weather is too high.
- Slips, Trips and Falls
Harbourfront Centre is committed to reducing or eliminating the risk of injury from slips, trips and falls in the workplace. Harbourfront Centre will take appropriate and reasonable measures to manage its activities and minimize conditions that may cause an individual to slip, trip or fall.
Harbourfront Centre expects that all vendors:
- Wear footwear appropriate in the circumstances.
- Avoid practices and personal behaviours that may cause slips, trips or falls.
- Report all incidents of slips, trips or falls to the Vendor Coordinator whether or not an injury has occurred.
Food Handling and Service
- At least one member of the vendor staff should have a valid Toronto Food Handler Certificate. This person must be on-site at all times.
- Food must be transported, handled and presented in a clean, well-maintained environment with food handlers wearing clean outer garments and maintaining a neat, tidy appearance. Hat or hairnet is mandatory for all food handlers.
- Food handlers must follow good personal hygiene practices by washing hands appropriately and as often as required.
- Food is to be prepared and served on a washable table surface. Use separate work tables or surfaces for the preparation of raw food and ready-to-eat food, to prevent cross-contamination.
- Glove use is not recommended unless the food handler has a minor cut or burn. GLOVES ARE FOR SINGLE-USE ONLY AND YOU MUST USE NEW GLOVES WHEN YOU ARE CHANGING PROCESSES (i.e., handling raw food to ready-to-eat food).
- Only personnel directly involved with food preparation and service or maintenance staff form Harbourfront Centre are permitted inside the Food Truck. No minors are allowed.
- Hot food must be kept at temperatures of 60ºC (140ºF) or over. Cold food must be kept at temperatures of 4ºC (40ºF) or under. Perishable food must be stored in mechanical refrigerators, coolers, or other acceptable means.
- Food must be protected from contamination by shields (i.e., plastic covers), containers, or other means (i.e., aluminum foil) if maintained and replaced as necessary.
- Garbage must be regularly cleared from immediate serving area and placed in containers provided. At end of day, all food must be cleared away and properly stored off premises; all utensils must be washed; and all equipment left in a clean orderly manner.
- Prepared food may not be kept on the ground in boxes or containers.
- All food must be an approved source and prepared in approved food premises such as restaurants, community hall kitchens, church hall kitchens or the Food Truck. You cannot serve food that is prepared at home. Only single-service items (i.e., paper plates and cups) are allowed for serving the customers.
- Garbage must be regularly cleared from immediate serving area and placed in containers provided. Vendors are responsible for removing their own garbage from in and around their vending areas. All garbage must be disposed of as frequently as required. When taking trips to the garbage area, vendors are not allowed to carry their garbage through the building. All boxes must be flattened when disposed of in the disposal unit. At end of day, all food must be cleared away and properly stored off premises; all utensils must be washed; and all equipment left in a clean orderly manner.
- Vendors are not permitted to have samples of food out for customer consumption or visual demonstration.
Food Protection Requirements
- Ready-to-eat and raw food must be transported in a manner that will protect food from contamination and proper temperatures must be maintained (i.e., coolers).
- Condiment containers are required to have self-closing lids and separate dispensing utensils.
- A probe thermometer is required to check the internal temperatures of hazardous food. Harbourfront Centre may conduct routine food temperature checks at any time in its discretion.
- A thermometer is required to be stored in all cold holding units. This includes mechanical refrigeration and coolers.
- All food must be protected from contamination (i.e., covered and at least 15 cm/6 in. off the floor).
- Heat lamps are not allowed.
Cleaning and Sanitizing
- All surfaces are to be cleaned after use with single-use paper towels and a sanitizing spray rinse. The following bleach and water mixture can be used: 5 ml/1 teaspoon of household bleach mixed with 1 litre/4 cups of water.
- Cleaning solutions must be placed in identifiable labeled spray bottles.
- Spray all surfaces with the bleach sanitizer after they have been cleaned.
- Cleaning solution should sit on surfaces for at least 45 seconds before wiping. Do not rinse surfaces after sanitizing. This concentration of sanitizer will not harm food or individuals consuming the food.
Equipment – Food Truck
- Each Food Truck must be in perfect working condition and have clean running water.
- Each Food Truck must have a menu for listing items with prices.
- Vendors are responsible for any tables or furniture required for cutlery, sauces and spices outside their Food Truck. Condiment and sauce containers must have lids, or the table must be covered as per Public Health Regulations.
Food Vending Booths/Area/Parking
- Vendors are required to be escorted by security personnel while accessing and exiting Harbourfront Centre premises. Cars moving without security escort will be fined.
- All Food Truck vendors are required to maintain a clean and neat designated site.
- All Food Truck vendors must take precautionary measures to ensure no stains, garbage or other unwanted pollutants negatively affect the area.
- All grey water and oil must be disposed of following municipal environmental standards and legislation and outside Harbourfront Centre premises.
- Wrappers or items that could be scattered by wind gusts must be secured.
- Harbourfront Centre will provide:
- Place mats underneath vending units to protect the area from grease and other pollutants.
- Garbage and recycling receptacles.
- At completion of operations, the designated site must be returned to its original state.
- Harbourfront Centre will not be responsible for decor left on the premises after the end of the Vendor’s term.
- Harbourfront Centre reserves the right to cancel the Vendor Agreement without refund and to eject any vendor from the premises who is behaving in an objectionable manner or is not complying with the terms of this Vendor Agreement. The vendor hereby waives any right to, and releases Harbourfront Centre from, any and all claims for damages or compensation by reason of Harbourfront Centre exercising its right hereunder.
- Only vendors in possession of a valid, signed Vendor Agreement from Harbourfront Centre may occupy an on-site space.
Truck Operation and Conduct
- Food vendors are not permitted to smoke within 5 meters of the food vending unit.
- Food vendors are not permitted to leave the food vending unit unattended during operation.
- Pricing, facility use, public safety: Harbourfront Centre reserves the right to intervene in terms of pricing, facility use and public safety to the extent necessary to ensure compliance with the terms of this Vendor Agreement.
- Interference with performances: Vendors are asked to respect ongoing performances at Harbourfront Centre. No audio or video devices are allowed in the Food Trucks (i.e., portable stereos, radios, CD or DVD players, etc.). The vendor shall cooperate with all reasonable requests by Harbourfront Centre to reduce noise levels to accommodate ongoing performances and programming.
- No balloting, giveaways, raffles or any form of contests or prizes are permitted. No collection of information from any of our patrons is allowed on-site.
- Hours of operation: Vendors must keep their Food Trucks open and staffed for the entire duration of the operating hours. Food Trucks operate rain or shine. Vendors must be in attendance and Food Trucks must remain open during the designated hours. Vendors must be ready for business at the designated start time and close promptly at the designated close time. Hours of operation will be strictly enforced. Failure to comply with the operating hour requirements may result in the cancellation with no reimbursement.
- Closing early due to weather: If weather conditions call for early closing, an inquiry will be made among all vendors on-site. The consensus to close due to weather will be determined on majority of vendor consensus or as otherwise may be required by Harbourfront Centre in accordance with its operating policies and procedures. All vendors will be required to comply with the determinations of Harbourfront Centre as set out herein.
- Vendors will not be permitted to use any electrical equipment which is faulty or unsafe (i.e., equipment with frayed or improperly repaired wires).
- Harbourfront Centre staff will inspect all equipment upon arrival to site, however, the vendor shall remain responsible at all times to ensure its equipment is safe and in an operable condition.
- Vendors are not permitted to use their own electrical power bars.
- Harbourfront Centre will provide power for Food Trucks. Available is one 30-amp outlet per Food Truck. Vendors must have a 30 amp 3 prong twist lock cord, electrical cords will not be supplied. Vendors are NOT allowed to use generators.
Food & Beverage Containers
In compliance with Harbourfront Centre’s Green Strategy, food vendors are not allowed to sell products in packaging made of single use plastic or Styrofoam. This includes utensils, plates, condiment packets and beverages. Bottled water and sodas are not permitted. Failure to do so will cause the closure of your booth.
- Vendors are accepted based on the menu items approved as listed on the application form and may only sell approved items. If for any reason the food vendor requires to make changes or additions to menu, items must be approved in writing by Harbourfront Centre at least four weeks in advance of the festival.
- An itemized menu of what you intend to serve from your food booth, including a price list for each item, must be supplied. All menus must be professionally and/or creatively prepared. Management retains the right to remove inappropriate and/or unattractive menus. Samples or photos of menus must be submitted to Vendor Coordinator for approval.
- Please note that Harbourfront Centre reserves the right to have exclusivity in certain products and brands depending on sponsorship negotiations. This may change or be implemented at any moment and vendors must comply with Harbourfront Centre’s request.
Indigenous Beverage Policy
- Indigenous beverages permitted include only freshly prepared, unpacked, non-alcoholic beverages, that are part of a specific community and therefore are part of the menu offered by the vendor. Traditional or Indigenous beverages that are bottled and/or imported are not allowed to be sold on-site.
- Vendors interested in selling beverages must include the list in their application form. Only beverages that are included in the application and that are approved by the Vendor Team will be allowed to be sold on-site.
- Examples of these beverages are: Mango Lassi, Sorrel and Sour Sop Juice.
Promotion and Signage
- The Food Truck vendor shall not place on or in a public place any advertisement, legend or message/sign of any kind. Harbourfront Centre reserves the right to remove any signage in its discretion.
- Menu signs must look clean and professional.
- Signs/equipment which include product logos are subject to approval by Harbourfront Centre to ensure they are in keeping with Harbourfront Centre’s exclusive sponsorship agreements.
- Hanging a flag of any kind is not permitted.
- Signs that could be scattered by wind gusts must be secured.
- Harbourfront Centre will promote the event/festival in which thevVendor is participating in accordance with its standard marketing and promotional practices. The vendor will agree to promote their participation in their off-site venue wherever possible and distribute print material on behalf of the event, when available.
- Vendor agrees to comply with all laws, regulations, guidelines and directives issued by local, regional, provincial and federal health authorities or such other bodies, as applicable, in the delivery of its services.
- Vendor agrees to comply with all COVID-19 related protocols and procedures that may be implemented by Harbourfront Centre from time to time to access its facilities and venues. Harbourfront Centre reserves the right to revise its COVID-19 protocols and policies at any time and the Vendor agrees that it will comply with such revised COVID-19 protocols and policies as may be introduced by Harbourfront Centre.
- All risk associated with COVID-19 is assumed by the Vendor. The Vendor agrees that Harbourfront Centre assumes no responsibility or liability with respect to COVID-19 arising from the Vendor’s operations.
- If, in the sole discretion of Harbourfront Centre, the Vendor or any member of the Vendor’s personnel fails to comply with the venue access protocols, policies and procedures described above, Harbourfront Centre may, in its sole discretion, terminate this Agreement with no further recourse or obligation.
- Harbourfront Centre reserves the right to change, cancel or add any rule or rules at any time for any reasons whatsoever, and to move, relocate, suspend operating privileges or immediately terminate this agreement without prior notification to vendor.
- Any violation of the terms of the Vendor Agreement may result in: a written warning; and/or loss of Designated Site(s). Loss of Designated Site(s) will result in all monies being forfeited. All decisions made by Harbourfront Centre are final. vendors will not be allowed on the Harbourfront Centre premises until all fines have been paid.