Marine Office Assistant

Application Deadline: May 12, 2023

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Harbourfront Centre is a leader in providing internationally renowned artistic, educational and recreational programming across a beautiful 10-acre campus at the heart of Toronto’s waterfront. For more than 45 years, Harbourfront Centre has celebrated the best in Canadian culture and the rich mosaic of cultures from around the world, presenting thousands of events annually from music festivals to contemporary dance, to craft and design, to visual arts and more. Welcoming visitors year-round, there is something for everyone at Harbourfront Centre!

We are currently looking to bring on board an organized, dependable and attentive Marina Office Assistant to join our Marine Operations Department for the 2023 summer season.

 

Position Title: Marina Office Assistant

Department: Marine Operations

Reporting to: Manager, Marine Operations

Type of Employment: Seasonal/Contract

Duration: May 1 to September 4 inclusive with possible fall work until October 2023.

Hours:  Office Hours (9:00 a.m. – 5:00 p.m.) 5 days per week including weekends and holidays. Two days off per week midweek likely Wednesday and Thursday.

Salary:$15.50 – $16.25per hour plus vacation and statutory holiday pay. Paid bi-weekly electronically. 

Interviews: Will be conducted online via Google or another platform. We regret interviews may not be granted to all applicants. You will be contacted if submitted skills and experience are suitable.

Location: Toronto, ON

 

Duties

  • Respond to telephone, e-mail and VHF marine radio inquiries at our Marina offices.
  • Uses Marina Management Software Harbour Assist to manage slips, reservations, payment of fees and communications with customers.
  • Collects and accurately processes dockage agreements and associated payments;
  • Processes and assigns slip reservation with assistance from the Dock Master and Senior Admin staff.
  • Monitors slip assignments and takes corrective action to ensure proper slip allocations.
  • Monitors monthly slip assignments and contacts customers for payment or renewal.
  • Assists with account collections.
  • Coordinates activity with other Marina Administrative and Corporate Office staff.
  • Greets, checks in and out visitors to the Marina.
  • Issues and tracks violation and trespass letters.
  • Maintains the office (organizes record binders, visitor logs and general files).
  • Collects and processes on-line reservation applications and associated deposits. Tracks reservations and slip assignments within Marina Slip Management software.
  • Collects deposits for and tracks distribution of dock access keys. Obtains keys back from visitors.
  • Reports boating issues/ concerns to the Dock Master and Manager of Marine Operations.
  • Prepares balanced cash and POS Square Inc income deposits.
  • Sells retail product including ice and pump out tokens.
  • Keeps track of retail product inventory including ice and orders product as needed.
  • Coordinates passenger vessel line handling (eastern zone) and collects and records cruise schedule data.
  • Monitor’s slip and building/ washroom and laundry area cleanliness and assists with removal of debris.
  • Participates in Marine Emergency and spill response (if required) trainings.
  • Other duties as assigned.
  • Abide by all Harbourfront Centre Health & Safety Policies and Procedures as well as all requirements of the Occupational Health & Safety Act and applicable regulations.
  • Abide by Harbourfront Centre’s Workplace Discrimination, Harassment and Violence Prevention Policy.
  • Identify and report all health and safety concerns immediately to your supervisor.
  • Participate in all required Health & Safety Training including Emergency Preparedness and Workplace Violence and Harassment Training. May attend May 15 Passenger Vessel Safety Day.

 

Requirements

  • Previous employment in a Public Marina or Yacht Club office is helpful.
  • Familiarity with either sailing or power boating.
  • Computer literate; familiarity with MS Word, Excel and MS Office.
  • Energetic, outgoing, friendly, positive and enthusiastic.
  • Professional (neat appearance/presentation).
  • Very organized, detail oriented, responsible and reliable.
  • Feels comfortable working around water. Must be able to swim well.
  • Must be able to work weekends and holidays.
  • Previous Finance, cash handling, POS machine experience an asset.
  • Health & Safety experience is an asset.
  • Abide by all Harbourfront Centre Health & Safety Policies and Procedures as well as all requirements of the Occupational Health & Safety Act and applicable regulations.
  • Must be legally eligible to work in Canada. Non-Canadian applicants must have a valid employment Visa and proper documentation authorizing their ability to work in Canada.
  • Harbourfront Centre recognizes its heightened duty to protect employees from health and safety risks during the current pandemic. As such, an offer of employment shall be conditional on proof of full COVID-19 vaccination with a vaccine series approved by Health Canada or the World Health Organization.

 

Our Values

Open
We’re friendly, welcoming and inclusive, with an experimental attitude that thrives on collaboration.

Brave
To achieve our bold ambition we empower and support imaginative risk and we always try to learn from our mistakes.

Rigorous
We are committed to excellence in all we do, ensuring every visitor encounter is safe, memorable and enriching.

Kind
We value and respect each other and all our visitors, celebrating difference and striving to realise potential.

How To Apply

Harbourfront Centre values and is committed to diversity and inclusiveness in our teams, creative communities, programmes and services. We invite qualified applicants from all backgrounds to apply.

Acceptable applications must include a current resume and a cover letter. Qualified applicants are encouraged to apply by contacting jobs@harbourfrontcentre.com by no later than May 12, 2023. Please quote Marine Office Assistant in the subject line of your application.

We sincerely thank all applicants for their interest, however, only those being considered for an interview will be contacted. Suitable accommodations will be available upon request during the hiring process.